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Guest reviews

Guest rating: 94% ( 107 guest reviews )

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Guest rating: 5/5

3/1/2013

"-"

Excellent hotel, very friendly staff, first class rooms. The food was good, but very expensive !

Guest rating: 4/5

1/1/2013

"Well worth it for a treat"

Guest rating: 4/5

14/12/2012

"The room was fantastic. The TV set up awkward, almost unworkable. The soap did not wash off."

Guest rating: 5/5

2/10/2012

"Very comfortable room staff extremely attentive"

Guest rating: 5/5

3/12/2011

"1st Class Hotel"

Beautiful rooms with everything you could wish for in a hotel.I would highly recommend it !

Guest rating: 5/5

29/11/2011

"Five star"

Fantastic hotel, beautiful surroundings, a great room and very good service from attentive staff. Will stay again.

Guest rating: 5/5

5/9/2011

"Definitely 5 star hotel!"

Unfortunately, we only stayed 1 night which was a real shame. It was extremely comfortable, lovely huge feather pillows, robes & slippers, beautiful spa & pool which was really quiet, and we enjoyed a delicious full English breakfast overlooking the boats in the marina. I would definitely stay again.

Guest rating: 5/5

4/1/2011

"-"

the room was excellent. We were very disappointed that we were unable to book the new years eve event in the penthouse. bed was great!

Guest rating: 4/5

3/12/2010

"Warm welcome and top quality experience"

Enjoyed stay although disappointed pool was closed and not informed of this on booking or arrival. Complementary bottle of wine and cheese and biscuits nice touch.Have stayed here before and would recommend as spacious suites, good service and near Kings Road, Chelsea.

Guest rating: 4/5

14/11/2010

"Experience at Windham this visit was not as good as previously."

Service on Sunday was particularly poor (received compensation but actually that isnt the point - we have stayed at the Wyndham for many years and for us it is all about the experience, the service and feeling special). This weekend (with a couple of exceptions) it just felt like staying in a bulk standard hotel - probably no better (in terms of overall service) that a 3 STAR.

Guest rating: 5/5

18/10/2010

"Staff very helpful - nothing was too much trouble"

Guest rating: 5/5

8/9/2010

"Beautiful hotel.Rooms are spacious and beautifully appointed."

Excellent and speedy service.Lovely little extras.didn`t get the option of booking a river view when booking onlinewhich was a shame as we sat on the balcony Admiring the view of the Design Centre next door.Very quiet location,although I noticed that we wereOn Heathrow`s flightpath!Parking`s expensive at £45 per day.Definately would stay here again .

Guest rating: 5/5

14/4/2010

"Suite, facilities and people were all outstanding"

Guest rating: 4/5

3/12/2009

"Bar and Restaurant area very small for a busy saturday, not a great choice of wine on the wine list "

Guest rating: 5/5

29/11/2009

"fantastic stay at this hotel"

Guest rating: 2/5

23/11/2009

"Over priced for the current condition of the place!!"

I`ve stayed a number of times ..and always returned as i`ve always considered every aspect of my stay to be excellent. The reception - particularly the noise, are dreadful. The noise can be heard from rooms and yet you are still charging the same rate?! I requested my car 15 minutes before leaving as i was in a hurry - the keys were still in the draw when I checked-out. We returned later for a quick cup of tea - after 17 minutes I chased it - nearly 10 minutes later we received them (simply two cups of tea). They were free of charge because of the delay, but I`d now think twice before returning if this is the new level of service offered throughout?

Guest rating: 4/5

30/9/2009

"Very Nice Room"

We stayed here for 2 nights. It is undergoing a re-fit. However the staff were more than helpful. The service was very good. We did not use the food area as we ate out. Only problem no Kettle in the room. Did not say if you could or could not drink the tap water, nor was there any instructions for the shower or how to work the tap shower. On the first morning we had no shower as it broke down. So we had no time eat. Overall it was not bad. We would stay there again if the price was right.

Guest rating: 4/5

28/9/2009

"limited facilities during upgrade but excellent staff attitude"

Guest rating: 5/5

11/12/2008

"Beautiful room, excellent breakfast and great staff"

I would book to stay here again any time I was in London. I was disappointed I wasn`t given a room with river view, but next time I`ll specify that`s what I expected.

Guest rating: 4/5

17/11/2008

"Stunning suite"

Guest rating: 5/5

1/10/2008

"non central but everything else is good value."

space good, luxuriously fitted and kitted,friendly staff, efficient;9/10

Guest rating: 5/5

1/9/2008

"for a London hotl of this quality it was fabulous value for money"

Guest rating: 5/5

27/8/2008

"-"

A beautiful hotel, well laid out, clean and quiet. My only niggle was that although Lebanese food is available 24hrs via room service, English is not. Staff were all very courteous and we shall defininately stay again.

Guest rating: 5/5

23/8/2008

"Very enjoyable stay with our four children."

We enjoyed a two night stay with our four children aged between 1 and 11. We had two adjoining rooms which worked well. Staff were welcoming, friendly and helpful. Inclusive continental breakfast worthwhile as would work out pretty expensive without. Insuite dining was also good,and offers flexibility and more than the usual room service The pool was nice, clean and seemed quiet. This is our second stay here, the first without children, and I would definitely recommend.

Guest rating: 4/5

18/8/2008

"Great location, something a bit different, but fixtures and fittings now getting a bit tired. "

Great location and the staff were very friendly and helpful. Service was excellent all round. The fixtures and fittings in the building are looking a bit old fashioned now and in some places in definite need of replacement (rusty shower brackets, broken handrail in the sauna). The full English breakfast was very average for the price. You can get much better for the money. The coffe was cheap and nasty conference coffee, I travel a lot on business and you really notice when the coffee is decent. For the cost of the hotel and 5 stars I expect the details to be immaculate. Minor stuff though, overall very happy with the stay. We were celebrating a 10th anniversary and my wife loved the suite and the view of the harbour. It definitely still has a wow factor but is dating fast. I would stay there again, esspecially if it has a refurb.

Guest rating: 5/5

18/8/2008

"Beautiful, well placed hotel."

We booked the Wyndham based on feedback on tripadvisor after our usual stopping point, The Savoy was closed for refurb, The Dorchester wanted silly money and i have had a bad `Ritz` experience and i have to say i wasn`t dissapointed.The rooms are lovely, the facilities are more than adequate and the Breakfast was nice and varied.Would definately stay again.

Guest rating: 2/5

11/8/2008

"The standard of service is not that of a 5-star hotel"

The room was not ready for the 3pm check-in and was only available at 4pm. There was no alternative offered and no apology made.

Guest rating: 5/5

4/8/2008

"Very comfortable, excellent location and first class service throughout our stay."

Guest rating: 4/5

2/8/2008

"Overall very good some very minor glitches in the room. All staff that we met were excellent"

Guest rating: 5/5

1/8/2008

"excellent hotel, good service, spacious well equiped rooms, helpful staff."

Guest rating: 4/5

29/7/2008

"very good rooms , friendly staff, food very good."

Guest rating: 5/5

21/7/2008

"Superb hotel, let down by silly trivia"

We stayed 2 nights at this fabulous hotel, we wish we had time to stay longer. The rooms are truly excellent. Ours was immaculately presented, with all of the decor and furnishings of the highest quality. We found the staff to be very pleasant and helpful. Unfortunately, they let themselves down slightly by failing to look after trivial things, like the provision of milk, sugar and a kettle in the room to go with the tea that was provided. I had requested some flowers and champagne to be placed in the room for our arrival, but somehow that was omitted. They redeemed themselves later though with the provision of a complimentary bottle. The hotel is a little out of the mainstream areas, but for us that was a bonus as it provided a respite from London`s hustle and bustle. Overall though this has been our best ever London hotel and we would definately use it again.

Guest rating: 4/5

15/7/2008

"We were upgraded into the room that we had 5 years ago when we go engaged - fantastic."

There were some stains on the cushions on the bed but apart from that the room was clean and comfortable.

Guest rating: 4/5

13/7/2008

"Very Comfortable, nice rooms"

Lovey hotel, a wee bit out of the way, but was very comfortable, good breakfast, bathroom was avaragely clean, meldewy smell from shower and taps leaked, but lovely fluffy towles and plentyfull hot water. Room staff took away used glasses from the mini bar and did not replace or replenish the mini bar. Beds very comfy, room clean and well stocked with magazines. Very friendly polite staff, nothing too much trouble. Overall very good stay. Would use this hotel again.

Guest rating: 5/5

11/7/2008

"Excellent surroundings, good service and good food"

A step above the other hotels in the same price bracket, the Wyndham provides you with an oasis of calm and quality in the heart of London. The rooms were luxurious with everything catered for. The only slight moan is that the service in the restaurant for breakfast differed greatly day to day. Overall I would highly recommend this hotel. Having stayed at a number of other hotels in the same area, the Wyndham is in a different class.

Guest rating: 5/5

10/7/2008

"thoroughly delighted with our stay in this splendid hotel "

our visit to London for the Royal Garden Party 8th July was a special ocassion for us and the hotel helped to make this a very memorable time. rooms were excellent , comfortable, well appointed good for relaxing. Staff most helpful and kind restaurant staff particularly made us feel welcome. thanks for a very pleasant stay

Guest rating: 4/5

7/7/2008

"Great looking hotel with nice views"

The Hotel looks great and has nice views. Lots of hidden extra costs involved in staying there with the parking, food etc. We also found the swimming disappointing not exactly Grand. Rooms were fantastic!

Guest rating: 4/5

7/7/2008

"Sat down in evening bar staff slow chatting with each other after i had asked to be served"

Overall very good, let down by limited Wine List at bar no Sauvignon by the glass.

Guest rating: 5/5

4/7/2008

"excellent value"

Guest rating: 4/5

4/7/2008

"rooms are excellent, not so sure about the service."

Breakfast was a bit disorganised. We asked three times for our tea and for extra hot water, and four times for more butter. Apologies when butter finally came, saying they had run out!!! Not a very good impression for customers to this otherwise lovely hotel.

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Ireland: 1800 936 936

Mon-Thu:8am-10pm. Fri:8am-8pm.
Sat:9am-5.30pm. Sun:10am-9pm.

'Guest rating' explained

We invite all guests to rate and review their chosen hotel upon departure.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our guest rating is the mean of the most recent 100 assessments.