Powered by:

Hotel Direct

Check price and availability

Guest reviews

Guest rating: 94% ( 693 guest reviews )

More reviews >

Guest rating: 4/5

10/12/2016

"Very convenient location "

Guest rating: 5/5

20/11/2016

"Very nice indeed!"

Staff were very helpful. Small problem with confusing modern plumbing was immediately and politely dealt with--at 11:15 at night! Room excellent, comfortable and modern. Location perfect for theatre and morning getaway on the Underground.Full Breakfast buffet very welcome. Naturally pricey, but great food at the right time in the right place.

Guest rating: 4/5

13/11/2016

"Comfortable hotel"

Great location. Comfy bed, good sized room with nice bathroom. Very clean hotel also. Had lovely weekend.

Guest rating: 4/5

13/11/2016

"A resonate Hotel"

Clean and comfortable hotel with friendly and helpful staff. Room heating not very satisfactory and towel rail never worked,although Conciege visited room.Very miss leading as to whether the breakfast was included when booking a theatre break.

Guest rating: 4/5

9/11/2016

"Fine"

Clean great staff helpful

Guest rating: 4/5

31/10/2016

"-"

There was a problem with the room allocation which mean`t that we were kept waiting while they prepared a double room by moving the beds. I believe the room was an upgrade.The hotel staff were very apologetic and we we were offered a free drink as compensation.

Guest rating: 4/5

24/10/2016

"Very good"

very helpful staff, very clean would stay here again

Guest rating: 4/5

15/10/2016

"Staff very friendly and helpful."

Guest rating: 2/5

9/10/2016

"Comfortable Hotel"

On the whole pleased with my stay, but there was no hot water on Saturday and London grime needs hot water! When I rang housekeeping they sounded irritated that I asked politely when there would be hot water. A rather perfunctory apology was offered.

Guest rating: 5/5

30/9/2016

"Traditional outside, modern inside."

Handy for central London. Room was clean, bright and modern with spacious en-suite. Comfy bed. Couldn`t hear any street noise. A great night`s sleep. Staff very welcoming. Excellent choices at breakfast. Would stay here again.

Guest rating: 5/5

25/9/2016

"Thistle hotel "

Only there for one night but very comfortable stay with polite staff and quiet room

Guest rating: 4/5

20/9/2016

"-"

Helpful staff , good location, clean and comfortable bedrooms

Guest rating: 5/5

18/9/2016

"Great hotel!"

Very welcoming, lovely communal areas and the room was very clean and comfortable. They also went the extra mile by meeting my request for rooms close to each other for us and our friends and they also recognised my husband`s birthday. They couldn`t have done more.

Guest rating: 2/5

12/9/2016

"-"

Slow reception, slow checking in and checking out,room was ok but non existent wifi,and other guests had no consideration for other hotel user,rude and noisy (not hotels fault I know.) Excellent location for shopping and easy to get too from either tube stations.

Guest rating: 2/5

11/9/2016

"Not what I was exspecting let down for my wife`s birthday "

Even after requesting a nice room for a special occasion my wife`s birthday we were put in to a room a the vey back of the hotel up two flights of stairs and then down two flights of stairs No face cloths or bath robes and long blackhairs in the bed. I complained after being locked out of the room as the card key didn`t workand the bath robes were delivered to next door. The late night sandwich was terrible and the frieswere barely cooked I could go on on but will stop with a thank you for the card "Happy Anerversary" to Carol spelt wrongIt`s the thought that counts

Guest rating: 4/5

4/9/2016

"Excellent - apart from the lifts being out of service when I arrived"

As usual the Thistle Holborn was very good. It is very conveniently situated and the room was well decorated and very comfortable. The breakfast was very good and the staff were attentive and helpful. The only difficulty was that both lifts were out of service when I arrived . As my room was on the second floor this was not an overwhelming problem but I am getting a bit old to easily manage two flights of stairs with an overnight bag. I suffered no ill effects however and overall it was a very good stay

Guest rating: 5/5

31/8/2016

"Perfect Location for a great hotel"

Guest rating: 5/5

22/8/2016

"A lovely hotel"

Recommended. Walking distance from Soho, rooms are spacious, clean and modern. I didn`t have the breakfast myself but my mother said it was good.

Guest rating: 5/5

21/8/2016

"Fabulous Hotel, Central, Attentive Staff. "

Great hotel stay ten minutes walk from West end, Covent Gardens, room was very comfortable and clean, staff very helpful will definitely book with them again.

Guest rating: 5/5

21/8/2016

"-"

Staff very friendly and helpful. Rooms nicely decorated and comfortable

Guest rating: 5/5

17/8/2016

"-"

Very nice hotel. Comfortable beds.

Guest rating: 5/5

14/8/2016

"-"

very good location,excellent staff,great place to stay would return.

Guest rating: 5/5

6/8/2016

"Perfect location for a visit to London."

This was ideally located for our theatre break. Very comfortable rooms and beds with attentive welcoming staff.

Guest rating: 5/5

25/7/2016

"Lovely smart hotel in an ideal location"

Great hotel and ideally placed especially if your going to a show as it is near to the theatre district and within easy reach of the underground. The hotel was lovely and quiet at night and the rooms are spacious and decorated to a very high standard with a lovely modern bathroom with a great shower! Ample storage and plugs and the bar area was also really nice. Spotless throughout with lovely helpful staff. I would recommend this hotel to anyone.

Guest rating: 5/5

16/7/2016

"What a pleasant hotel "

Spent the night at this hotel while in London for a show, Very well situated for our needs, clean and tidy relaxed environment, Suburb staff team, smart friendly and helpful to the extreme.

Guest rating: 5/5

13/7/2016

"Very good hotel."

Hotel was exactly what we needed for our theatre break.

Guest rating: 5/5

22/6/2016

"Very good position, and comfortable. Staff excellent."

Guest rating: 5/5

17/6/2016

"-"

Friendly and helpful staff, extremely clean and comfortable

Guest rating: 5/5

13/6/2016

"GREAT!"

Can`t really find fault with this hotel. We were given a free upgrade, room was large, immaculately clean and stylish. Reception was friendly and efficient. Bar areas were great, albeit somewhat quiet. Would thoroughly recommend.

Guest rating: 4/5

10/6/2016

"lovely spotlessly clean hotel and amazing friendly staff"

On arrival lovely.greeying from reception staff. Room spotlessly clean... although air conditioning didn`t work. Once mentioned to staff they moved us to another room.

Guest rating: 4/5

5/6/2016

"room clean and comfortable and staff helpful and pleasant"

Guest rating: 4/5

4/6/2016

"Brilliant convenient location for popular attractions."

Brilliant location for all popular attractions.Lovely breakfast with excellent service and very welcoming too. Noisy air conditioning in room 127 was a little annoying but otherwise room was fine.

Guest rating: 5/5

4/6/2016

"Beautiful rooms, wonderful staff, "

Guest rating: 5/5

25/5/2016

"Great location and good value for money"

Loved the location. Reception staff were extremely helpful. Only one person was on the bar so he was quite pressured. Food was good when it arrived, but one lunch was missing. The reason for staying was for the family of 11 to get together to celebrate our dad`s 90th birthday - unfortunately the bar staff refused to allow us to cut his cake in the bar, so we had to squash into one of the rooms. Otherwise a lovely hotel

Guest rating: 5/5

23/5/2016

"clean friendly central"

Guest rating: 5/5

23/5/2016

"brilliant service"

Such helpful staff, spotless room, able to leave luggage to collect when leaving city was so useful. perfect location

Guest rating: 5/5

22/5/2016

"Great "

Great location, great staff, great room, great comfy bed. Highly recommend. Bar and good prices reasonable too. We will be back!

Guest rating: 5/5

20/5/2016

"Highly recommended"

With a central location and wonderful hotel facilities and extremely friendly staff, the question is, what more would you want from a city break? Nothing is the answer. We were celebrating my partners 30th birthday and they were extremely personable and couldn`t do more for you. Thank you for an enjoyable stay and we would definitely return.

Guest rating: 4/5

19/5/2016

"Friendly, clean and welcoming."

Guest rating: 5/5

12/5/2016

"Thistle Holborn, The Kingsley"

Reception friendly, staff very helpful. Room ready 2 hours earlier than usual check-in time, so able to offload bags, etc. Deluxe Double room very comfortable, quiet, no frills, but spotlessly clean, good shower/bath, all essentials provided. Paid extra for breakfast, very good value and quality at £12 extra p.p. Good position with 15 - 20 minute walk to Oxford Street, Covent Garden etc., convenient bus stop right outside.

BOOK ONLINE
or phone free:
UK: 0800 692 8000
Canada: 1-866-566-3706
Ireland: 1800 936 936

Mon-Thu:8am-10pm. Fri:8am-8pm.
Sat:9am-5.30pm. Sun:10am-9pm.

'Guest rating' explained

We invite all guests to rate and review their chosen hotel upon departure.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our guest rating is the mean of the most recent 100 assessments.