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This hotel is highly recommended. The room was fantastic, with a wonderful view, and very quiet. The staff are the most helpful and attentive that we have ever encountered, and we have stayed in many hotels. A wonderful experience, and one we hope to repeat very soon.
The staff are so attentive and caring, we will be back sometime in the future
Amazing staff and very welcoming, highly recommend
Staff friendly, helpful and polite. Old with new surroundings went well together. Room comfortable and hotel position perfect for looking around. The best hotel stayed in.
A 5* Hotel, very traditional with excellent service and every attention to detail. We stayed there for the last New Year Party package, and no hesitation in choosing it when saw it was included on the theatre and hotel package.
We really enjoyed the Royal Horseguards, conveniently located a short walk from Trafalgar Square, Westminster Abbey, and very close to the Underground and the London Eye. The people were very friendly and helpful.
Went out of there way to make our stay better with no sense of snobbery about the service. Location was excellent, literally just a hundred yards from Embankment station. Wonderful views and i`d recommend the restaurant.
We stayed at the hotel for 1 night. It was beautiful and the staff were friendly and welcoming. We ate at the One twenty One Two restaurant at the hotel and the food,presentation and service were excellent. The food was to die for.
The horseguards hotel is smack in the middle of everything. It took us 10 minutes to get to the theatre. The room was so full of character (even had a tv in the shower) the view over the Thames was fantastic we were across from the London eye. We had the best welcome the staff couldn`t do enough for you and although we didn`t have dinner, we had the biggest breakfast in beautiful surroundings. I would definitely stay there again. Was a lot of money for drinks, bottle of water and a Jameson over ice came to £15 which was a lot so we only had one drink. However there are loads of pubs nearby if you want more than one.
A wonderful hotel in a fantastic location. We had a beautiful room over looking the river and London eye. The staff are fantastic so friendly and warm made are stay extra special thank you all.
Stunning hotel in an excellent location, minutes walk away from theatre land. Highly recommend this hotel, and will certainly return to this hotel without a doubt. Usually stay in a slightly more expensive London Hotel, but this is by far much nicer and better value for money.
Great service. Beautiful rooms.
The hotel made the celebration for my wife`s birthday a very pleasant but brief stay. The view over the Thames was very special
Outstanding welcome, all staff polite and friendly. Only slight problem, one of our rooms was cold, extra heating provided quickly. Restaurant also high class, and good wine choice. Prices high, but central London always is, good value, would go back.
Opulent, great Staff, all the trimmings that makes for a great British hotel
Will stay at this hotel again Without hesitation. Brilliant staff and management. Thank you for making our stay so enjoyable.
We were upgraded compliments of hotel to a river view and complimentary champagne and chocolates put in our room as it was our anniversary! Could not fault our stay .
Excellent hotel, although they tried to charge us for a breakfast we did not have!
Perfect location for sightseeing, great views, wonderful and attentive staff and rooms extremely comfortable. Had a fantastic time and would not hesitate to go back.
The hotel and staff were par excellence. I would thoroughly recommended this establishment, the service and food was superb,the room immaculate.Would definitely use this hotel again.
What a shame the dinner wasn`t good. Steak very tough and for £24 this is not on and vegetables not cooked. Couldn`t get a fork into the sprouts!! As this was a special treat for my mans Birthday came away bitterly disappointed.
This is a lovely hotel, in a great position for shopping, theartre. The staff are very helpful and will make you feel very welcome. We had the best christmas shopping weekend the hotel made it very memorable.
Fantastic hotel in a great location, staff can`t do enough to help you. Upgraded free to a river view room. Hotels xxxxx offer a fantastic service. Top job
Exceeded my expectations, stunning hotel and amazing staff
Booked Hotel for one night, as we were going to the Theatre.Excellent location for sightseeing, very helpful staff and lovely rooms.The breakfast was very good great choice.Would recommend this Hotel.
Booked this hotel for me and my girlfriend, everything was spot on. Check in is at 3 o`clock, however, we got the train to London so came to the hotel about half 10 in the morning and asked if we could leave our luggage here then come back at 3. The room was already ready for us so we were taken straight up! All the staff were lovely and polite aswell as all the other guests that stayed here. The hotel and room itself really has that "wow" factor. The pictures and virtual tour on website does not do it justice. HUGHLY RECOMMENDED
Hotel staff wonderful every need catered for and more amazing!!
Professional, helpful staff. Lovely comfortable surroundings. Great location. Excellent breakfast. Don`t know how you would improve it.
Best hotel ever ,staff always very helpfull, rooms very clean & large. New menu in 120 12 resturaunt is excellent could not fault it
Beautiful hotel, wonderful afternoon tea
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