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Guest reviews

Guest rating: 92% ( 1395 guest reviews )

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Guest rating: 5/5

28/2/2016

"Very clean and very friendly staff "

Guest rating: 4/5

23/2/2016

"Really good value, friendly, helpful."

Great location, walking distance from tubes, shops, cafés and British Museum. We walked to Liberty and back, then to Covent Garden, Soho and back! Staff were welcoming and so helpful, made us feel at home. We had a room on the 4th floor, there was only a little traffic noise. Good size room, bathroom lovely, all very clean except for a watermark on a lampshade but that did not affect our stay! Would definitely stay again.

Guest rating: 5/5

23/2/2016

"Excellent hotel, well presented with more than helpful reception staff."

Guest rating: 4/5

20/2/2016

"Great location"

Compact but clean room and friendly/helpful staff

Guest rating: 4/5

20/2/2016

"Good value"

Very nice staff, rooms fine if small.

Guest rating: 4/5

19/2/2016

"Room nice n clean all staff very friendly n helpful. Lovely breakfast for good price. "

I would def stay at a thistle hotel again.

Guest rating: 5/5

18/2/2016

"lovely hotel"

Great position in London near theatres and restaurants. Lovely accommodation, luxurious. Warm and friendly. Great sleep!

Guest rating: 5/5

16/2/2016

"Very polite and helpful staff "

Would definitely recommend this hotel . Great location. Comfy room not overheated .. V friendly and helpful staff, especially at breakfast.

Guest rating: 5/5

15/2/2016

"Friendly,comfy beds,yummy breakfast "

Guest rating: 5/5

15/2/2016

"Friendly staff, beautiful, clean room, free upgrade!"

Guest rating: 4/5

14/2/2016

"Comfortable stay"

Guest rating: 5/5

14/2/2016

"-"

5 star hotel amazing

Guest rating: 5/5

13/2/2016

"Thistle Kingsley "

Great rooms, gigs cocktails after the show and close to all theatre land and the shops as well as tube stations to allow for sight seeing. Would I go again in a heart beat

Guest rating: 4/5

13/2/2016

"Lovely hotel, friendly staff , good location "

Only downfall was a slight drain smell in bathroom but once the water had been run It disappeared

Guest rating: 5/5

13/2/2016

"Great"

Great location; friendly staff; lovely room.

Guest rating: 5/5

13/2/2016

"Lovely hotel and great location"

Guest rating: 5/5

9/2/2016

"Great place to stay"

Really good location for theatres, British Museum and shopping. Very pleasant rooms and really friendly helpful staff. Would definitely stay there again.

Guest rating: 4/5

9/2/2016

"Nice hotel"

Friendly staff, nice quiet hotel fantastic for the theatres nearby

Guest rating: 5/5

8/2/2016

"Excellent staff and location"

We found ALL the staff to be very considerate and helpful the room was very clean and well maintained I would recommend this hotel

Guest rating: 5/5

30/1/2016

"Staff are friendly , clean and modern "

Guest rating: 5/5

25/1/2016

"Thistle Holborn"

Hotel lives up to 4* rating Staff all very polite and professional while very friendly and helpful Would certainly visit again

Guest rating: 2/5

24/1/2016

"Breakfast good room far too hot and noisy"

Room was stifling unable to leave windowpane due to traffic noise

Guest rating: 5/5

18/1/2016

"Thistle Holborn is excellent"

No complaints at all. Friendly professional staff. Room was more than adequate, warm and quiet. The midday leaving time makes it so relaxing.. No rush. Beds comfortable.

Guest rating: 5/5

10/1/2016

"-"

Beautiful hotel. Very helpful staff. An enjoyable experience.

Guest rating: 5/5

6/1/2016

"-"

Very simple, would definitely stay again at this hotel, very comfortable, good food, great service.

Guest rating: 4/5

3/1/2016

"very pleased with the care and attention of staff"

the room and dining areas were very clean .breakfast was warm and plentiful.good to see hot plates

Guest rating: 5/5

2/1/2016

"Great staff very helpful and polite"

Guest rating: 5/5

30/12/2015

"Great Hotel"

Excellent hotel, easy walking distance to central popular areas, staff are very helpful and polite would come back again.

Guest rating: 4/5

13/12/2015

"Good hotel, great location, excellent service"

We stayed in a twin deluxe room which had all the amenities but was very small. Don`t know what the standard room would have been like. No mini bar but free WIFI and lovely en suite. Overhead shower was bliss (don`t worry girls, there`s a shower cap :) ). Very comfy beds. Asked for a high floor and away from lifts/staircases and that`s what we got. Went to the Top Secret Comedy Club in Druty Lane and had a blast. 7 minute was back to hotel was perfect. Would stay again.

Guest rating: 5/5

29/11/2015

"Exceptional Service"

Perfectly located, immaculate comfortable bedroom, delicious breakfast and customer service second to none - would definitely recommend

Guest rating: 5/5

29/11/2015

"Would definitely stay here again"

Lovely Edwardian hotel, room was excellent, very comfortable and clean as was the bathroom with a fantastic shower. Room service was also great and it was within walking distance of the West End

Guest rating: 3/5

29/11/2015

"-"

Reception lovely, breakfast milk gone off on table lumps in milk. Cobweb on ceiling. In room 322.. Silver paper still on floor in room 322 not sure of hoovering skills. Cooked breakfast ran out of bacon.&mushrroms more bring cooked but we were on a tight for time. Certainly not 4 star.

Guest rating: 5/5

21/11/2015

"Lovely hotel, friendly, helpful staff."

Guest rating: 5/5

18/11/2015

"A gem."

The Kingsley needs to be praised for providing a warm welcome, with comfortable clean rooms, attentive staff, and excellent location. We will stay again.

Guest rating: 4/5

8/11/2015

"Staff exceptional but very noisy room."

I have stayed in this hotel before and keep coming back because it is so good. However this time although the room was lovely it was sited at the front of the hotel and the noise from the street made sleep impossible. It needs effective double glazing!

Guest rating: 5/5

28/10/2015

"WELL WORTH A VISIT"

Excellent helpful staff couldnt do enough for us thoroughly enjoyable and would highly recommend

Guest rating: 4/5

27/10/2015

"Ideally situated"

Lovely hotel. Clean and comfortable. Would stay again. Decided to have a meal in the evening. Would not eat there if I stayed again.

Guest rating: 5/5

21/10/2015

"-"

staff very friendly, room was a bit smaller than I expected but in saying that it was very clean and had everything you needed

Guest rating: 5/5

18/10/2015

"-"

Prime location . Lovely an clean, staff very welcoming and attentive. Would most certainly recommend it to friends

Guest rating: 4/5

28/9/2015

"-"

Ideal location for theatreland and London sightseeing

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or phone free:
UK: 0800 692 8000
Canada: 1-866-566-3706
Ireland: 1800 936 936

Mon-Thu:8am-10pm. Fri:8am-8pm.
Sat:9am-5.30pm. Sun:10am-9pm.

'Guest rating' explained

We invite all guests to rate and review their chosen hotel upon departure.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our guest rating is the mean of the most recent 100 assessments.