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Guest reviews

Guest rating: 92% ( 1395 guest reviews )

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Guest rating: 5/5

11/5/2016

"Fantastic stay"

The hotel was faultless even the whirl wind Portuguese maître di in the breakfast room. Every one made this a really enjoyable 80th Birthday right down to the Bottle of wine and chocolates in the room.

Guest rating: 4/5

9/5/2016

"Small room, great customer service"

The hotel is well placed. The staff were friendly & helpful. Breakfast was lovely. My only negative comment is that our room was very small - there was only just sufficient room to walk around the bed - and the beds were pushed together! I paid for a `deluxe twin`, and could not find anything deluxe about the room.

Guest rating: 5/5

7/5/2016

"-"

The staff when we arrived were friendly,and welcoming. Having never done this before I would defiantly advise any and all my friends that are thinking of doing the same to use this hotel. We will most assuredly be using it again too. We would especially like to praise Maria the receptionist as she was the first person in the hotel we met and it was her that put us at ease and explained everything we needed to know, also a big thank you to Bogi who at dinner was very attentive and curtious. We will advise any of our friends to use this hotel, it had all you`d expect for a pleasant stay. Thank you to all at the Thistle. See you again.

Guest rating: 4/5

7/5/2016

"-"

This hotel is very well situated for Covent Garden and most other major sites in London. There are many restaurants and coffee shops nearby and numerous takeaways and pubs. The hotel is pleasant but my personal view is that it is a little expensive. The lifts are small and not too reliable and the bar was dear....£17 for 2 glasses of wine! The staff, though, were very pleasant and helpful. If I could get a better price I would go back.

Guest rating: 5/5

6/5/2016

"Great hotel "

Good choice and so convenient to theatres and the British Museum round the corner which is a must. We were lucky enough to have an upgrade to a superior room and also a birthday surprise of chocolates and card from the hotel team. Would have no hesitation in recommending this hotel in a lovely part of town and Although central rooms were Very quiet and relaxing.

Guest rating: 4/5

3/5/2016

"Very nice hotel."

The room was a bit small but had all that we needed. The extras may my wife`s birthday, the cake and card were a lovely touch.

Guest rating: 5/5

28/4/2016

"Thistle Holborn"

Very good hotel. Spotless room and bathroom. Good service at reception and very friendly. 10 minutes walk from a lot of theatres and sights. Come to London every year for a few days and for the price paid and location the best so far. Will use again next year.

Guest rating: 5/5

17/4/2016

"thistle Holborn hotel, "

Hotel very clean and tidy, room was well kept, bed very comfortable, ( not like some other hotels) ,, Staff very polite and helpful, would stay here again next time we come to London.

Guest rating: 5/5

17/4/2016

"central, friendly"

Location, facilities & staff excellent

Guest rating: 5/5

16/4/2016

"-"

The hotel was absolutely wonderful. They accommodated all of our needs, were friendly and the service was brilliant. I would whole heartedly recommend this hotel.

Guest rating: 4/5

15/4/2016

"Nice quiet room at back of hotel but hotel and restaurant a tad minimalist for our liking."

Guest rating: 5/5

15/4/2016

"Perfect location for show , 5 mins away "

Everything perfect, defiantly recomend and return !

Guest rating: 5/5

13/4/2016

"Great Hotel , great location ."

First time at The Thistle Kingsleyand what a lovely place it is! The Location is excellent, especially if you`re going to the Theatre, Coben P First time for us staying at The Thistle Kingsley Hotel. A fabulous location, very near Covent Garden, and Theatre land. The Hotel was great. The Staff were amazing, so polite and very friendly and helpful. The room was really nice too, lovely comfortable beds, and furnished really well. lovely bathroom and toiletries . The heating was very simple to operate too, most unusual as many Hotels have complicated boxes, not here though, Fabulously easy!! Everything was spotlessly clean too. Will most definitely stay there again, been to a few Thistles, but this is a favourite now.

Guest rating: 4/5

10/4/2016

"Thistle, The kingsley"

Very clean hotel. Staff were excellent. Only complaint we have is that a service charge was added to our bill for drinks from the bar

Guest rating: 4/5

10/4/2016

"Quality hotel well located"

Would use this again, great position for theatres

Guest rating: 5/5

10/4/2016

"Can`t fault it!"

Great location, quiet, comfortable very clean & lovely welcoming staff. Definitely would stay here again.

Guest rating: 5/5

6/4/2016

"-"

Hotel was minutes away from the Shaftsebury Theatre. The room was clean and well furnished. Would definitely recommend it for anyone who wants a theatre and hotel break. If they included breakfast as part of the package that would be even better. Had to pay £12:50 extra for breakfast.

Guest rating: 5/5

4/4/2016

"-"

Clean warm and friendly central for London sights, theatres, museums, and resturants.

Guest rating: 5/5

3/4/2016

"Clean, comfortable and exceeded our expectstions Staff . re all very friendly and most helpful."

Guest rating: 5/5

3/4/2016

"-"

We booked a double room and were upgraded to a junior suite on arrival. It made our stay extra special and was very much appreciated. Thank you Thistle Holborn

Guest rating: 5/5

1/4/2016

"welcoming, comfortable and convenient."

Brilliant service, spacious and restful bedrooms and quality food.

Guest rating: 5/5

31/3/2016

"Outstanding value"

Not one single negative. Everything from location, quality and friendliness of staff. You would be hard put to do better.

Guest rating: 5/5

30/3/2016

"WONDERFUL, AMAZING, "

This Hotel is spotless, faultless, Friendly Staff, and above all the bed is SO COMFORTABLE. We will stay here again NO QUESTION. Thank you for making my birthday very special.

Guest rating: 5/5

29/3/2016

"Great"

Great service and cleanliness.

Guest rating: 5/5

26/3/2016

"Luxury Hotel "

Very pleasant hotel.....very clean and excellent staff

Guest rating: 4/5

24/3/2016

"Good hotel, well positioned for visiting london"

Good hotel Good breakfast and reasonably priced at £12 per head. It is ideal for theatre goers and anyone wanting to see Cov garden soho etc Local to Holborn tube 5 minutes walk Good pubs in vicinity for real ale. I would stay again no problems in the future

Guest rating: 5/5

20/3/2016

"Very friendly and accomadating staff"

Very clean and tidy breakfast ok

Guest rating: 5/5

16/3/2016

"i asked for 6 soft pillows the day before our arrival as we need to be propt "

Guest rating: 5/5

15/3/2016

"Gorgeous"

Lovely hotel, spotless clean, friendly & efficient staff, fantastic food.....couldn`t wish for more. Brilliant.

Guest rating: 5/5

13/3/2016

"super hotel"

very good, efficien,t clean, great bed and staff will stay again ...

Guest rating: 5/5

13/3/2016

"Ideal position for theatre land."

Lovely hotel with comfortable rooms, friendly and professional staff. Ideal position for Covent Garden and theatres and the British Museum.

Guest rating: 5/5

13/3/2016

"Great service and location"

Fab hotel, clean and modern room, breakfast had a lot of choice and all checked reguarly by staff, nice dark room and quiet and great for walking to all the sites!

Guest rating: 5/5

12/3/2016

"Modern well appointed room of a very high standard - helpful friendly staff."

Guest rating: 5/5

9/3/2016

"CLOSE TO THEATRE LAND"

LOVELY HOTEL IN CHARMING RED BRICK BUILDING, MADE TO FEEL WELCOME FROM THE MOMENT YOU STEP THROUGH THE DOOR UNTIL YOU LEAVE

Guest rating: 5/5

7/3/2016

"Perfect location clean and attendant staff"

Guest rating: 4/5

6/3/2016

"AN EXCELLENT OPTION FOR AN OVERNIGHT STAY IN THEATRE-LAND"

The Thistle Holborn was ideally placed for our theatre break and it delivered on virtually every front. The staff were all charming, attentive and very helpful, the room was comfortable and reasonably well - equipped and breakfast was excellent and very good value. The only negative was that it was impossible to run any cold water in our room. Whichever way we turned the tap, the water was never cooler than warm.

Guest rating: 5/5

3/3/2016

" If you want a hotel in the ideal position for everything this is the one."

We had a fab time in this hotel .friendly staff who couldn`t do enough for us .very clean and comfortable and in the ideal position for west end shows,Oxford St.covent garden.leicester sq great time.

Guest rating: 5/5

1/3/2016

"Very nice comfortable hotel "

Staff were very welcoming and efficient - just 1 night theatre break so not much time spent in the hotel. Room and bed very comfortable and helped to revive aching limbs.

Guest rating: 5/5

1/3/2016

"Just what we needed! "

We had everything we needed and comfortable bed and plenty for breakfast.Excellent location.

Guest rating: 4/5

28/2/2016

"Hotel well placed for Threatre"

Hotel good and receiption staff were excellent and very helpful.

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'Guest rating' explained

We invite all guests to rate and review their chosen hotel upon departure.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our guest rating is the mean of the most recent 100 assessments.